Transform Your Home with Expert Guidance

1. Acceptance of Terms

By accessing and using DIY Pro Network LLC services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Provided

DIY Pro Network LLC provides contractor matching services, educational resources, and project management tools for home improvement projects. We act as an intermediary connecting homeowners with licensed contractors.

3. User Responsibilities

Users agree to provide accurate information, comply with all applicable laws, and use services only for lawful purposes related to legitimate home improvement projects.

4. Contractor Relationships

While we screen contractors, the contractual relationship for actual work is between you and the contractor. We facilitate introductions but are not party to construction contracts.

5. Limitation of Liability

DIY Pro Network LLC's liability is limited to the fees paid for services. We are not liable for contractor performance, project outcomes, or consequential damages.

6. Payment and Refunds

Service fees are clearly disclosed. Refunds are available within 30 days if unsatisfied with contractor matches, subject to our refund policy terms.

7. Intellectual Property

All content, tutorials, and materials are protected by copyright. Users may access for personal use but may not reproduce or distribute without permission.

8. Termination

Either party may terminate services with 30 days notice. Immediate termination may occur for violations of these terms.

Last updated: December 2024

1. Information We Collect

We collect personal information you provide (name, phone, email, project details) and automatically collected data (IP address, browser type, usage patterns).

2. How We Use Your Information

• Matching you with appropriate contractors
• Providing customer support and project assistance
• Improving our services and user experience
• Sending project updates and relevant communications

3. Information Sharing

We share your contact information and project details with matched contractors. We do not sell personal information to third parties. We may share aggregated, anonymized data for business purposes.

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.

5. Your Rights

You have the right to access, update, delete your personal information, and opt-out of marketing communications at any time.

6. Cookies and Tracking

We use cookies to enhance user experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings.

7. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations, typically 3-7 years for business records.

8. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (503) 555-7842.

Last updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality and security.

Performance Cookies: Help us understand how visitors use our site to improve performance.

Functional Cookies: Remember your preferences and provide enhanced features.

Marketing Cookies: Used to deliver relevant advertisements and track marketing effectiveness.

3. Managing Cookies

You can control cookies through your browser settings. However, disabling essential cookies may limit website functionality.

4. Third-Party Cookies

We may use third-party services that set their own cookies for analytics and marketing purposes, subject to their respective privacy policies.

5. Cookie Duration

Session cookies expire when you close your browser. Persistent cookies remain until expiration or manual deletion.

6. Updates to Cookie Policy

We may update this policy periodically. Continued use of our website constitutes acceptance of cookie policy changes.

Last updated: December 2024

1. Copyright Protection

DIY Pro Network LLC respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices.

2. Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Your contact information
• Description of copyrighted work
• Location of infringing content
• Good faith statement
• Accuracy statement under penalty of perjury
• Physical or electronic signature

3. Designated Agent

DMCA notices should be sent to:

DMCA Agent
DIY Pro Network LLC
2847 SW Morrison Street
Portland, OR 97205
Email: [email protected]

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification following DMCA procedures.

5. Repeat Infringers

We maintain a policy of terminating accounts of repeat copyright infringers when appropriate.

6. Good Faith

All DMCA notices and counter-notices must be submitted in good faith. False claims may result in legal liability.

Last updated: December 2024

1. Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal obligations for record keeping

2. Your GDPR Rights

Right of Access: Request copies of your personal data

Right to Rectification: Request correction of inaccurate data

Right to Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive your data in structured format

Right to Object: Object to processing based on legitimate interests

3. Data Transfers

When transferring data outside the EU, we ensure adequate protection through approved mechanisms like adequacy decisions or standard contractual clauses.

4. Data Protection Officer

Contact our Data Protection Officer at [email protected] for privacy-related inquiries or to exercise your rights.

5. Supervisory Authority

You have the right to lodge complaints with relevant supervisory authorities regarding our data processing practices.

6. Consent Withdrawal

You can withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.

7. Automated Decision Making

We do not use automated decision-making or profiling that significantly affects individuals without human oversight.

Last updated: December 2024